Refund Policy
Last Updated: August 16, 2025
Thank you for choosing Concrete Jungle. Please review our refund and return policy before completing your purchase.
All Sales Are Final
All purchases from Concrete Jungle are final sale. We do not accept returns, exchanges, or issue refunds once a purchase has been completed.
Product Details & Sizing
We take care to provide accurate product descriptions, images, and sizing charts. Customers are responsible for reviewing these details before placing an order. If you have any questions about an item, please contact us at concretejunglebrand@gmail.com prior to purchasing.
Quality Concerns
We stand behind the quality of our products. If you believe you received an item with a manufacturing defect, please contact us at concretejunglebrand@gmail.com with your order number, photos, and details. Each case will be reviewed individually, and we will determine the appropriate resolution.
Customer Support
While we do not process returns or refunds, our team is always available to assist you. If you need support with your order, sizing questions, or delivery issues, reach out to concretejunglebrand@gmail.com and we’ll be happy to help.
Policy Updates
Concrete Jungle reserves the right to update or modify this Refund Policy at any time without prior notice. We encourage customers to review this policy each time they shop with us.
By completing a purchase from Concrete Jungle, you acknowledge and agree to this All Sales Final Refund Policy.
We appreciate your support and look forward to keeping you laced in exclusive drops.