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Privacy Policy

Last Updated: August 16, 2025

Concrete Jungle (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with our SMS marketing.

1. Information We Collect

  • Personal Information: name, email, shipping/billing details, payment info, phone number.

  • Device Information: IP address, browser type, cookies, approximate location, referring/exit pages.

  • Order Information: products purchased, order history, preferences.

2. How We Use Your Information

  • Process and fulfill orders and provide customer support.

  • Send updates, promotions, and marketing (including via SMS).

  • Improve our website, products, and customer experience.

  • Detect, prevent, or investigate fraud and security issues.

3. SMS Marketing & Notifications (Postscript Compliance)

By subscribing to Concrete Jungle’s SMS marketing, you agree to receive recurring text messages (e.g., promotions, early access alerts, cart reminders) at the phone number you provide.

  • Consent: Opting into SMS is not a condition of purchase.

  • Frequency: Message frequency varies.

  • Charges: Message & data rates may apply.

  • Opt-Out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to stop messages at any time.

  • Help: Reply HELP or contact us at concretejunglebrand@gmail.com.

  • Sharing: We do not share your mobile number with third parties except vendors needed to deliver SMS (e.g., Postscript) or as required by law.

4. Sharing of Information

We do not sell your personal data. We may share information with:

  • Service providers (e.g., payment processors, shipping carriers, analytics).

  • SMS/marketing vendors (e.g., Postscript) solely to deliver services.

  • Authorities if required to comply with legal obligations.

5. Cookies & Tracking

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and personalize content/ads. You can manage cookies in your browser settings; some features may not function if cookies are disabled.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain processing.

  • Opt out of marketing communications (including SMS as noted above).
    To exercise rights, contact concretejunglebrand@gmail.com.

7. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure.

9. Children

Our site is not intended for children under 13, and we do not knowingly collect information from them.

10. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

Questions? Email concretejunglebrand@gmail.com.